Offered Services
- Digital Strategy
- Website UX Optimization
- Customer Journey Mapping
Results
Increase in Digital Discovery Across Markets
+
0
%
Growth in Average Session Duration
+
0
%
Reduction in Navigation Drop-Offs
-
0
%
Improvement in Online-to-Store Engagement Flow
+
0
%
About the Client
MedMen is a nationally recognized cannabis retailer known for premium branding and modern retail environments.
Problem Statement
- Complex digital journey causing user drop-offs
- Difficulty finding products and locations online
- Inconsistent experience across markets
- Poor alignment between digital touchpoints and in-store visits
Solutions
- Mapped end-to-end customer journey from discovery to visit
- Simplified navigation and product discovery paths
- Improved location-based UX elements
- Aligned digital experience with in-store intent
